Diwelo Ratau

Managed diverse customer inquiries and sales transactions, contributing to a positive customer experience and repeat business.

Processed quotations accurately for walk-in and phone customers, ensuring clear communication and efficient service delivery.

Leveraged strong communication skills to engage with customers, effectively addressing needs and promoting product knowledge.

Collaborated with the sales team to achieve daily targets and maintain operational efficiency in a fast-paced retail environment.

Conducted accurate daily stock takes, identifying discrepancies and maintaining inventory integrity for efficient operations.

Inspected incoming and outgoing stock to ensure quality standards, reducing product returns by maintaining good condition for customer delivery.

Streamlined receiving and loading procedures, improving workflow efficiency and ensuring timely dispatch of goods.

Collaborated with team members to organize warehouse space, enhancing accessibility and reducing retrieval times for critical inventory.