Diwelo Ratau
Detail-oriented professional with experience in retail operations, customer service, and inventory management, equipped with strong interpersonal and analytical skills for immediate contribution.
Johannesburg, ZA.About
A highly motivated and adaptable professional leveraging strong interpersonal and communication skills to drive customer satisfaction and enhance operational efficiency. Eager to apply a foundation in retail, sales support, and inventory management, combined with recent work readiness training, to contribute effectively to a dynamic team and achieve company objectives.
Work
AFRICAN OXYGEN LTD
|Retail Assistant
Johannesburg, Gauteng, South Africa
→
Summary
Provided dedicated sales and customer support, facilitating quotation processes and enhancing client satisfaction through direct and remote interactions.
Highlights
Managed diverse customer inquiries and sales transactions, contributing to a positive customer experience and repeat business.
Processed quotations accurately for walk-in and phone customers, ensuring clear communication and efficient service delivery.
Leveraged strong communication skills to engage with customers, effectively addressing needs and promoting product knowledge.
Collaborated with the sales team to achieve daily targets and maintain operational efficiency in a fast-paced retail environment.
Peugeot Fourways
|Store Man
Johannesburg, Gauteng, South Africa
→
Summary
Managed comprehensive stock control and inventory processes to ensure optimal product availability and quality for customer distribution.
Highlights
Conducted accurate daily stock takes, identifying discrepancies and maintaining inventory integrity for efficient operations.
Inspected incoming and outgoing stock to ensure quality standards, reducing product returns by maintaining good condition for customer delivery.
Streamlined receiving and loading procedures, improving workflow efficiency and ensuring timely dispatch of goods.
Collaborated with team members to organize warehouse space, enhancing accessibility and reducing retrieval times for critical inventory.
Education
Dam Technology College
→
Coursework
Civil Engineering
Languages
English
Certificates
YES4Youth Work Readiness Training
Issued By
YES4Youth
Skills
Communication & Interpersonal Skills
Good spoken and written communication skills, Ability to communicate well (written and verbal), Possess teamwork qualities and can work well with other people, Interpersonal Skills.
Analytical & Problem-Solving
Excellent observation skills, Strong analytical skills, Critical thinking and problem solving, Research and writing skills.
Work Ethic & Self-Management
The ability to work independently, Self-confidence to present information, Disciplined, punctual and goal driven, Willing to succeed even if it means putting extra effort, Ability to learn new things, Ability to work under pressure, Honesty and integrity.
Technical & Operational
Basic computer skills, Knowledge of the law, Stock take, Receiving & Loading stock, Sales, Quotations, Customer Service.
Work Readiness
Digital persona & networking, Online safety & etiquette, Identifying market opportunities, Innovation & Planning, Marketing fundamentals, Industry knowledge.
References
Amos Nare
AFRICAN OXYGEN LTD, Amos.Nare@afrox.linde.com, 079 304 8078
Jeremiah Kgarea
Peugeot Fourways